THEBLISS CREATIVE SPACE PRIVACY POLICY

Last Updated: July 28th, 2025

TheBliss Creative Space (“TheBliss,” “we,” “our,” or “us”) values your privacy. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard the information you provide when you visit our website, interact with us online, or work with us on branding and web projects.

Our Policy has been designed to ensure transparency and to reflect our commitment to protecting your personal data, exceeding most existing privacy standards where possible.

A. Scope of Policy

This Policy applies to TheBliss Creative Space’s online presence and services, including our website (theblisscreativespace.com) and any associated digital platforms. By using our website and services, you consent to the practices outlined in this Policy.

Please note: This Policy does not govern the collection and use of information by third-party websites or services that we do not control. If you access links to other sites, we encourage you to review their privacy policies before sharing your information.

B. Information We Collect

1. Personal Information
When you inquire, sign up for resources, book a service, or contact us, you may provide:

  • Name, email, phone number, business details

  • Project questionnaires or creative briefs

  • Payment and billing details

2. Order Information
When you purchase services, we collect details about the services requested and related project information.

3. Billing Information
Payment details (e.g., card numbers, billing addresses) may be collected and processed by trusted third-party vendors (such as PayPal, Stripe, or Mainstack). We do not directly store sensitive card data.

4. Other Information

  • From Your Activity: IP addresses, browser type, device type, time spent on our site, pages visited, and similar technical data.

  • From Cookies: Small data files stored on your device to remember preferences and enhance browsing.

  • From Analytics: Data from third-party analytics tools (e.g., Google Analytics) to evaluate site usage and performance.

  • From Other Sources: Publicly available information, or details shared through integrated platforms (e.g., social media).

C. Why We Collect Information & How Long We Keep It

We collect and use your information to:

  • Deliver our services and complete project agreements

  • Communicate about proposals, invoices, updates, or support

  • Improve our website and offerings

  • Share resources, newsletters, or promotions if you’ve opted in

  • Fulfill legal, tax, or compliance obligations

Data Retention

  • Personal and project data is retained for up to 3 years after project completion unless otherwise requested.

  • Billing and financial records are kept for 7 years as required by law.

  • Data may be kept longer if legally necessary, or shorter if you request deletion.

D. Disclosure of Information

We may disclose your information only:

  • To trusted third-party service providers (for payments, hosting, email, analytics, etc.)

  • As required by law (e.g., subpoenas or compliance)

  • To protect the rights, safety, and property of TheBliss Creative Space

  • During audits or in the event of a business transfer (e.g., sale or merger)

We do not sell or rent your personal information to third parties.

E. Non-Marketing Communications

We may contact you for important non-marketing purposes such as security alerts, account issues, or service updates.

F. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect their personal data. If such information is inadvertently collected, it will be deleted immediately.

G. Your Rights & Choices

You have the right to:

  • Access the personal data we hold about you

  • Correct or update inaccuracies

  • Request deletion of your information

  • Withdraw consent for marketing at any time

  • Unsubscribe from emails via the link provided or by contacting us

We currently do not honor “Do Not Track” browser signals.

H. International Users

TheBliss Creative Space currently operates from Nigeria, but we work with clients globally. If you provide information from outside Nigeria, you consent to its transfer, storage, and processing in accordance with this Policy.

I. Security

We take reasonable measures to protect your data:

  • SSL encryption on our website

  • Secure platforms for payment and file sharing

  • Limited access to personal information by team members and contractors

While we use strong safeguards, no method of transmission is 100% secure.

J. Acceptance of Terms & Updates

By using our website and services, you agree to this Privacy Policy. We may update this Policy periodically, and changes will be reflected in the “Last Updated” date above. Continued use after updates means you accept the revised Policy.

K. Contact Us

If you have questions or concerns about this Policy, contact us at:

TheBliss Creative Space
hello@theblisscreativespace.com
theblisscreativespace.com